01
Production and shipping
Each product is made after your order is placed. Available shipping methods, costs, and estimated delivery times are shown on the product listing and during Printify checkout. Only the options available for every item in your cart will appear.
02
Tracking
When your order ships, tracking information is sent using the contact information provided at checkout. Delivery timing can vary by destination, product, and shipping method.
03
Returns and exchanges
Because products are made to order, returns and exchanges are not supported when the wrong size or color was selected or when a customer changes their mind. Please review all product options carefully before placing your order.
04
Damaged or defective products
If an item arrives damaged or has a manufacturing problem, Printify may provide a free reprint or refund when the issue is reported within 30 days of delivery with clear photo evidence.
05
Getting order help
For a delivery or product problem, contact the Printify.me support address shown in your order confirmation email. Include your order number and photographs of any damage or manufacturing issue.
Visit our contact page →The Printify policies presented during purchase govern orders completed through the LJ Quality Finds Printify store.